Last updated: July 23, 2026 · Version 2026-07-23
This Online Store Schedule (the "Schedule") supplements the You Got A Site Terms of Service (the "Terms") and applies when you purchase or use the Online Store add-on. It is incorporated into the Terms when you buy the add-on. Capitalized terms not defined here have the meaning given in the Terms. If this Schedule conflicts with the Terms for the Online Store add-on, this Schedule controls for that add-on.
The Online Store add-on lets you sell your own products and services from your Site. You — not the Company — are the seller. This Schedule sets out who is responsible for the sale, the money, the taxes, and the goods.
For every sale made through your Online Store, you are the "merchant of record" and the seller of the products and services. You contract directly with your buyers. The Company provides the storefront software, checkout, and payments plumbing; the Company is not the seller, is not a party to your sale, and does not take title to, warehouse, ship, or fulfill any product.
You are solely responsible for the products and services you list and sell, including their description, quality, safety, legality, pricing, availability, fulfillment, delivery, returns, warranties, and all customer service and disputes relating to them.
Store payments are processed through Stripe using Stripe Connect. As part of setup you create or connect a Stripe connected account, and buyer funds for your sales settle into that account — not into the Company. To use the add-on you must complete Stripe onboarding and accept the Stripe Connected Account Agreement and Stripe Services Agreement; those agreements govern your Stripe account, your payouts, Stripe fees, reserves, and Stripe risk decisions, and are between you and Stripe.
The Company acts as a Stripe Connect platform that facilitates your acceptance of payments. The Company does not hold your sale proceeds and does not control Stripe payout timing, holds, reserves, or account reviews.
On each Store sale the Company collects a platform application fee. The default application fee is 1.5% of the sale amount, and is disclosed to you before you enable the add-on. This application fee is charged in addition to (on top of) Stripe’s own processing fees, which Stripe charges separately under your Stripe agreements. The application fee is separate from, and in addition to, the Store add-on’s setup and monthly subscription fees.
We may change the application fee prospectively on notice, as provided in the Terms. The application fee is retained by the Company as compensation for providing the storefront and payments platform and is non-refundable, including where a sale is later refunded or charged back, except as required by law.
You are solely responsible for determining, collecting, reporting, and remitting all sales, use, VAT, and other transaction taxes on your Store sales, and for any registrations that requires. The Company does not calculate, collect, file, or remit your sales taxes and gives no tax advice.
Refunds and returns to your buyers are your responsibility and are issued from your connected Stripe account under your own refund and return policy. Chargebacks, disputes, and their associated fees and liabilities are also yours and are handled in your Stripe account; you are responsible for responding to disputes and for the resulting losses. The Company is not liable for any refund, return, chargeback, dispute, reserve, or negative balance on your Store sales.
If you sell gift cards, store credit, deposits, memberships, pre-orders, or any product paid for before it is delivered, the obligation to honor and deliver on those items runs solely to you as the merchant, and any related liability (including unredeemed balances and applicable gift-card or unclaimed-property laws) is yours. The Company holds none of these funds and owes none of these obligations to your buyers.
Inventory counts and "in stock" indicators are provided on a best-effort basis. Under concurrent purchases the store may accept an order for the last unit of an item more than once (oversell); resolving an oversell — by fulfilling, substituting, or refunding — is your responsibility as the merchant.
The Company does not guarantee any level of traffic, sales, conversion, or revenue from your Online Store. The Store add-on is provided "as is" and "as available" under the disclaimers and limitation of liability in the Terms.
You acknowledge and agree that the Company is not the merchant, seller, or merchant of record for your Store sales and is not liable for your products, their fulfillment or delivery, your customer service, your tax obligations, or your refund, return, chargeback, gift-card, or deposit obligations. You will defend, indemnify, and hold the Company harmless from any claim arising out of your Store, your products or services, or your obligations under this Schedule, as provided in the indemnification section of the Terms.